Terms and Conditions

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Terms and Conditions For Your Contract

These Terms and Conditions are in addition to, and do not in any way reduce or vary the obligations in any agreement to purchase a SAILAX Solar System (‘System’), should you choose to do so. We may amend these Terms and Conditions at any time. Any amended Terms and Conditions supersede any previous versions. As you are bound by these Terms and Conditions, we recommend that you periodically refer to them.

Advertised Offers Unless otherwise specified:

  • All advertised prices and specials apply to installations in Metro areas only. Please see definitions of ‘ Metro areas’ below.
  • All advertised benefits, special offers, gifts, incentives or discounts (‘Specials‘) cannot be combined with or used in conjunction with, any other Specials.
  • All advertised Specials are available to new customers only; Purchase of applicable advertised offer required in order to claim any free items or ‘giveaways’ offered.

Pictures shown in current specials are indicative only of products available through SAILAX SOLAR(‘SAILAX’)


Prices and savings applicable are based on a standard install of the System (see below), and are dependent on the customer’s eligibility for the Small-scale Renewable Energy Scheme and the customer assigning the rights to the Small-scale Technology Certificates (‘STCs’)to SAILAX SOLAR.

Advertised and quoted prices are subject to change without notice should the value of STCs change. Prices indicated are specific to STC zones, and are automatically generated based on IP addresses. Ensure the correct location is selected on the SAILAX EnergySOLAR Website Homepage to receive accurate pricing.

We may revise the advertised or quoted purchase price if:

  • Information provided by you when SAILAX SOLAR determined the price was incorrect or incomplete; you failed to provide the information that was requested by SAILAX SOLAR within any specified time limit(s);
  • You choose not to, or do not do all things necessary to, assign the STCs to SAILAX SOLAR;
  • Due to access restrictions at the installation address, special safety equipment is required to perform the installation of the System; or the premises do not comply with the installation requirements as set out below;
  • The premises are not in a Metro Area or Regional Area as defined in these Terms and Conditions and the Regional Terms and Conditions.

All residential purchases are subject to an administrative fee of $127

Possible Additional Costs

Electricity meter changeovers, meter board upgrades, time switch installations or repairs, electrical inspections, trenching works or any other similar works will not be performed by SAILAX SOLAR and are not included in the advertised or quoted price.

If the existing switchboard and/or electrical infrastructure at the installation address, or any other surfaces or structures where the System is to be installed, do not comply with all relevant legal requirements (including all relevant codes and regulations) you may need to repair, replace or upgrade those at your own cost prior to the installation. SAILAX SOLAR will not perform any building work required to permit installation of the

Government Rebates

Government Rebates and STCs

You may be entitled to receive a rebate or other benefit from the Commonwealth or State
The government, including STCs, as a result of the purchase and installation of your System. For the avoidance of doubt, SAILAX SOLAR does not guarantee that you will be eligible for or receive any rebate, benefit or right, as a result of purchasing your System.

Your purchase price includes a point of sale discount on the condition that you agree to assign the right to create STCs to SAILAX SOLAR. You authorise SAILAX SOLAR to create and apply for STCs in your name and to receive the payment on your behalf. You agree to sign whatever documentation we may reasonably require giving effect to the assignment of STCs.
If SAILAX EnergySOLAR does not receive payment for the STCs, for any reason whatsoever, you are required to pay the amount owing within 14 days from the day of the receipt of the notice.

SAILAX SOLAR may terminate any agreement to supply a System should the government rebate or another benefit, including STCs, be reduced, discontinued, withdrawn or cancelled prior to
the installation of your System. If SAILAX SOLAR does terminate the sale, for this reason, you will be entitled to a full refund.


A standard install for metro customers Metro area means:
VIC: within a 50km radius of the VIC warehouse – 2 / 266 SETTLEMENT ROAD THOMASTOWN – 3074. Travel charges apply for installations beyond the 50km radius but within a 600km radius from the warehouse. Travel charges apply for one direction of travel only

Distance Cost

For Every 5 Kw System or Less , Larger system will attract higher costs and will be charged as actuals.

50km – 99km $100Ex GST
100km – 149km $200Ex GST
150km – 249km $400Ex GST
250km – 299km $500Ex GST
300km – 349km $600Ex GST
350km – 400km $700Ex GST
400km – 500km $900 Ex Gst
500km – 600km $1000 Ex GST

Solar install address must:

  • Have clear, unhindered vehicle access for installers;
  • Have a completed home not under construction with wiring/power supply complying with current electrical standards;
  • Be a single storey with a pitched tin roof (extra cost may apply for other roof types);
  • Have a suitable location for the inverter. If location is exposed to elements a weather proof cover may be required.

SAILAX SOLAR will endeavour to install the System within 3 to 4 weeks (if metro area) or 4 to 5 weeks (if regional area), after we receive notification of grid-connection approval (if applicable) either from you or your network distributor and finance approval, whichever is applicable. We will advise you if for any reason we are unable to meet these timeframes. SAILAX SOLAR can only install your System if your Energy Supply Authority supplies final approval and connection to the grid


Goods Remain Property of Seller Until Payment The System will not be installed until the full purchase price has been paid and authority to assign STCs have been signed. Ownership of the System passes to you upon final payment of the purchase price and if applicable the creation of the STCs.

In the event that you default in the payment of all or part of the total amount payable, you hold the System as Bailee for SAILAX SOLAR and SAILAX SOLAR will remain the legal and beneficial owner of the System. Upon installation or otherwise taking the possession of the system, any risk of loss or damage in the System will pass to you


SAILAX SOLAR Systems come with warranties provided by the Equipment manufacturer and are provided in the data sheet of each product. The warranty is subject to the Terms and Conditions set out in the documentation provided to you at the time of installation. Please visit www.sailaxgroup.com for more details. The Clean Energy Council recommends that to ensure maximum productivity and longevity of your System, you have it serviced regularly (see http://www.solaraccreditation.com.au/consumers/after-installing-solar-PV.html) Please call 1300 880 469 for more information on customer Warranties or to book a service.


A finance option may be offered at the point of sale through ASM Money, Classic Finance Group, Certegy Ezi-Pay or PFG Money *Continuing credit provided by ASM Money, Classic Finance Group, Certegy Ezi-Pay or PFG Money.

Fees (including Establishment Fee, Monthly Account Keeping fees and Payment Processing fees) charges, terms, conditions and lending criteria apply. Ask us for details or visit www.asmmoney.com.au, www.classicfg.com.au,www.pfgmoney.com.au,www.certegyezipay.com.au

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